Refund Policy

Clear terms for Premium Access purchases on Just Wish You

Last updated: June 2026

At Just Wish You, we want every Premium Access purchase — across all our educational knowledge platforms and interactive learning experiences — to feel fair, transparent, and worry-free. This page explains exactly when refunds apply, how cancellations work, and how to reach us if something goes wrong.

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            All Premium Access purchases across every educational platform and interactive learning experience on Just Wish You are billed manually with no auto-renewal.
            You will never be charged again without taking direct action to subscribe.
        

Quick Summary

Purchase Type One-time Payment — No Auto-Debit

Refund Window (Non-Activation) 24 Hours

General Refund Request Window Within 7 Days of Payment

Refund Processing Time 5–7 Working Days

Refund Method Original Payment Method Only

Cancellation Fee None — Cancel Anytime

What You Are Purchasing

Premium Access on Just Wish You unlocks exclusive educational content and knowledge categories across our interactive learning platforms. This is a one-time digital purchase that grants access for 30 days from the date of successful payment. These are non-physical, digital entitlements delivered immediately to your account — there is nothing to ship or return. This is not a gaming subscription, betting service, or gambling product. Just Wish You is an educational knowledge and critical thinking platform for entertainment and learning purposes only.

When You Are Eligible for a Refund

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Premium not activated. If your payment was successful but the premium features were not activated on your account within 24 hours, you are entitled to a full refund.

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Duplicate or incorrect charge. If you were charged more than once for the same purchase, or charged an incorrect amount due to a technical error, the excess amount will be fully refunded.

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Service-breaking technical issue. If a verified bug on our end completely prevents you from accessing premium features after activation, we will investigate and may issue a partial or full refund at our discretion.

When Refunds Are Not Provided

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Premium successfully activated and used. Once access has been granted and any part of the premium content has been used, the purchase is considered consumed and is non-refundable.

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Change of mind. Refunds aren't provided simply because you decide you no longer want the Premium Access after it has been successfully activated.

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Forgetting to cancel. Since our purchases are one-time payments with no auto-renewal, there is nothing to forget. Each payment is a one-time charge for a fixed access period — no further charge happens without your direct action.

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Refund window expired. Requests made more than 7 days after the original payment date won't be processed, except in confirmed cases of technical failure as described above.

Cancellation Policy

Just Wish You uses a one-time, non-recurring payment model across all its Premium Access offerings. There is no auto-debit or automatic renewal of any kind. Your card, UPI, or bank account will never be charged again without you actively making a new purchase. When your Premium Access period ends, your account simply reverts to the free plan — no cancellation steps are needed, and no further charges will follow.

How to Request a Refund

If you believe you're eligible for a refund based on the criteria above, here's what to do:

Email us at justwishtoyou@gmail.com from the email address linked to your account, if any.
Include your registered username, the date of payment, and your payment / transaction ID (found in your payment confirmation or receipt).
Briefly describe the issue — for example, "premium not activated" or "duplicate charge."
Our team will review your request and respond within 48 hours on working days.

Refund Processing Time

Once a refund is approved, it's processed within 5–7 working days. The amount is credited back to the original payment method used at the time of purchase (UPI app, debit card, credit card, or net banking) via our payment partner, Razorpay. Actual credit to your bank account or card statement may take a few additional days depending on your bank's own processing time, which is outside our control.

Disputes & Governing Law

All payment and refund-related disputes are subject to the exclusive jurisdiction of the courts of India. By making a purchase on Just Wish You, you agree to these refund and cancellation terms in addition to our general Terms of Service and Privacy Policy. Just Wish You is an educational knowledge platform — all purchases are for digital educational content only. No cash prizes, no betting, and no gambling are associated with any purchase.

Need Help?

We're here for you 💛

For any payment, billing, or refund queries, reach out anytime.

Email justwishtoyou@gmail.com

Phone +91 79877 59377

Response time: within 48 hours (Mon–Sat)

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